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Click on a character name to view a corresponding screen capture from the end credits.
Famous for her multi-colored hairdos, her fondness for the local pub, and her devotion to her remarkable pussy(cat), Tiddles. Desperate for a man, the Yorkshire native carries a torch for Captain Peacock and has fancied Mr. Humphries and flirted with (horrors!) Mr. Lucas. Customers and fellow workers alike rarely escape the "rough edge of her tongue."
Memorable lines: "…and I am unanimous in that!", "weak as water!", "my pussy…", "bat ’round the earhole".
That walk…that voice…those lace mats. Probably AYBS?'s most memorable character, Mr. Humphries is warm, engaging, a mummy's boy, and everyone's friend. Not only is he an expert salesman, he is also blessed with a variety of talents (former Sunshine Babe and dance instructor, occasional fortune teller). He is eventually promoted to head of Men's Wear.
Most memorable appearances: "Merry Stripmas", "Bliss Girl", "Italian Tony"
Memorable line: "I'mmmmm freeeeeeeee!"
The store's pompous floorwalker ("Are you being served, madam?") lives up to his name. Allegedly a mere corporal during the war, he was "exposed" by Men's Wear head Mr. Harry Goldberg. His roving eye has from time to time found its way to Mrs. Slocombe, and the unhappily-married Peacock occasionally tries to chat up Miss Brahms and various sexy secretaries.
Memorable lines: "Are you free?", "I was not a figure of fun!"
Cockney lass with a weak grasp of the rules of English grammar and on whom elocution lessons have little effect. Nevertheless, she deftly fends off the unwelcome advances of Mr. Lucas, Captain Peacock, Mr. Harman, Young (and Old) Mr. Grace, etc.
Memorable line: "Blimey!"
The less-than-industrious junior salesman spends much of his time pursuing the fairer sex (Miss Brahms in particular) and ridiculing store management and Mrs. Slocombe (not necessarily in that order). He always has an imaginative excuse ready for being late to work. Mr. Lucas' only friend at Grace Brothers is Mr. Humphries (who is, admittedly, everyone's friend). He is replaced after seven years by Mr. Bert Spooner.
Gruff, irascible, truss-wearing, dentured; tends to fall asleep during staff meetings, but Mr. Humphries' query "Are you free?" usually wakes him. Mr. Grainger entertained the troops during World War II with his impersonations of Churchill and Lord Haw-Haw; he still entertains at local nursing homes. After over 40 years' service with Grace Brothers, he is replaced by Mr. Percival Tebbs.
Memorable line: "Don't worry about the sleeves, sir; they'll ride up with wear."
Self-centered, inept, and rather foolish at times, Mr. Rumbold is widely ridiculed for his bald head and prominent ears. He served in the Catering Corps during the war and spent several years in Grace Brothers' Hardware department before attaining his current lofty position. Rumbold seems to be happily married, despite a succession of well-endowed secretaries.
Memorable line: "It was decided at [pause, then looks upward reverently] boardroom level…"
Rough, nasty, militant trade unionist; a constant irritant to Mrs. Slocombe and Captain Peacock (who must frequently scold him for appearing on the floor during opening hours). Mr. Mash is in charge of Grace Brothers' various malfunctioning sales displays—most memorably "Pussy Boots." Succeeded by Mr. Beverley Harman.
Not quite as nasty as his predecessor, Mr. Mash, but still takes every opportunity to irritate Mrs. Slocombe and Captain Peacock. Harman runs a pawnbroking business on the side and is notorious for eavesdropping on the other staff members' conversations.
Memorable line (sung): "Rolling 'round the world, looking for the sunshine…"
The feeble, octogenarian store owner is attended to by a long line of beautiful secretaries and nurses. He has a soft spot for Mrs. Slocombe but no patience at all for Mr. Rumbold's idiocies. The erstwhile fish filleter rules Grace Brothers as an occasionally benevolent tyrant. He retires to work on a book on ornithology and eventually dies while scuba diving.
Memorable line: "You've all done very well!"
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